FAQS

How long does it take to ship?

The handling time is usually 1-2 days and it can take an additional 3-5 days to deliver the product. In some cases it can take longer right before or after a disaster. For example during hurricane season right before the storm hits there is usually an increased number of orders which can slow down shipping times to about a month.

Food buckets are usually considered frieght (over 250lbs), and can also take longer to ship (2-3 weeks). 

When will I be charged?

You will be charged immediately after your purchase. 

Do you have a guarantee or warranty?

We have a 100% Satisfaction Guarantee. If there is an issue with your order, contact us within 30 days of product receipt, and we will give you details on the return/exchange.

What shipping provider is used?

We mainly use UPS and USPS, but on occasion we will use FedEx.